Annual Staff Training for BSA and OFAC

The front line is the first line of defense in the fight against financial fraud. As the eyes and ears on the ground, they play a critical role in protecting your institution and your customers from harm. This annual staff training is a must-attend event for anyone who interacts with customers.

Recorded Tuesday,
May 2nd, 2023
Presented by Deborah Crawford
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • BSA
  • Management/Employee Development
  • Branch Manager
  • Customer Service Representative
  • New Accounts Representative
  • Teller

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The job of the front line is to identify red flags, file CTRs, complete CIP, and keep records on wires and monetary instruments. This is a look at all the key components of BSA from the frontline point of view, including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

What You'll Learn

  • Update on new BSA information for 2022
  • Red Flags for money laundering
  • Red flags for Cyber Fraud
  • Red Flags for human trafficking and smuggling
  • Customer Identification Program
  • OFAC
  • Currency Transaction Reporting
  • Recordkeeping-wires and monetary instruments
  • CDD rules - Four elements
  • How to avoid "felony moments" in conversations with Members
  • Culture of compliance
  • Learn the five pillars of BSA

Who Should Attend

Tellers, New Accounts, Lenders, Branch Managers, receptionists, call centers and anyone who talks to or helps a customer.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.