It's a fact: Coaching your tellers decreases teamwork issues, teller drawer outages, compliance/audit infractions, and customer dissatisfaction. This webinar teaches managers and supervisors how to improve their teller’s performance with on-purpose and spontaneous coaching. Do you wonder if some of your teller staff is just showing up instead of stepping up? Or are you looking for ways to encourage your tellers to cross-sell and knock it out of the park with sizzling customer service? Tune in and find out how to do just that by putting effective coaching to work on your teller line.
Who Should Attend
If you manage, lead or train tellers don’t miss this!