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OFAC Annual Staff Training

The frontline is our eyes and ears on the ground. It consists of tellers, new accounts, lenders, branch managers and everyone who interacts with a customer. The job of the frontline is to identify red flags, file CTRs, complete CIP, keep records on wires and monetary instruments.

Upcoming
Tuesday, September 13th, 2022
1:30 pm - 3:30 pm
Presented by Deborah Crawford
$279.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • BSA
  • Compliance
  • Customer Service
  • Deposit Accounts
  • Deposit Compliance
  • General Compliance
  • Teller
  • Branch Manager
  • Customer Service Representative
  • Mortgage Lender
  • New Accounts Representative
  • Private Banker
  • Teller
  • Trainer

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This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

What You'll Learn

  • Update on new BSA information for 2021
  • Red Flags for money laundering
  • Red flags for COVID Fraud
  • Red Flags for human trafficking and smuggling
  • Customer Identification Program
  • OFAC
  • Currency Transaction Reporting
  • CDD rules—Four elements
  • How to avoid “felony moments” in conversations with Members
  • Culture of compliance

Who Should Attend

Tellers, New Accounts, Lenders, Branch Managers, receptionists, call centers and anyone who talks to or helps a customer.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

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