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Preventing and Responding to Robbery

Learn proven methods of robbery prevention, as well as the absolutely necessary steps to follow in the event of a robbery. The session will also discuss recent statistics, case studies, and robbery aftermath.

OnDemand
Recorded Friday,
July 19th, 2024
Presented by Carol Dodgen
1h 30m total length
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • General Compliance
  • Human Resources
  • Teller
  • Branch Manager
  • Compliance Officer
  • Human Resources Officer
  • Risk Manager
  • Security Officer
  • Teller
  • Training Manager
  • Trainer

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How can we send the message to robbers that they should go elsewhere?

Protecting our assets is critical, and our employees are our most valued asset. Although losses due to fraud dwarf the amount lost to robberies each year, bank robberies pose a much greater risk to our employees and customers.

In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals. Every employee can play a role in prevention, and all should be well-versed in the safest method of response.

Basic critical steps to follow in the event of a robbery will be explained, as well as what to do immediately after the event. Recent case studies, statistics, and trends will also be examined to extract lessons learned.

What You'll Learn

  • Making your location more attractive to customers and less attractive to criminals
  • Physical security measures to reduce your risk
  • Safe opening procedures
  • Considerations at closing time
  • Bank robbers: In their own words
  • Responding to different types of robberies
  • Latest robbery statistics
  • The high cost of complacency
  • Morning glory robberies
  • Proven methods of prevention
  • Are you putting yourself at risk?
  • Habits that endanger

Who Should Attend

Anyone who could be involved in a robbery will benefit from the insights in this session.

Carol Dodgen

Instructor Bio

Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master's Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Carol is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Carol earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs.

In 2009, Carol was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.

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