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The Gift of Feedback

Feedback can help individuals understand what they are doing well and where they need to improve. This allows them to focus on specific areas and make progress. In this session, you will learn a framework for giving feedback and tips to help your feedback make a positive impact.

OnDemand
Recorded Friday,
January 5th, 2024
Presented by Karen Butcher
1h 30m total length
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • Deposit
  • Deposit Accounts
  • Human Resources
  • Lending
  • Management/Employee Development
  • Sales
  • Teller
  • Board Member
  • Branch Manager
  • Compliance Officer
  • Consumer Lender/Retail Banker
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • Marketing Officer/Business Development
  • New Accounts Representative
  • Private Banker
  • Risk Manager
  • Senior Management
  • Teller
  • Training Manager
  • Trainer

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"The survey says..." When asked if they receive enough consistent and beneficial feedback from their supervisors, 85% of those surveyed say no. When asked if they provide enough consistent and beneficial feedback to their direct reports, 75% say no. Feedback is a gift when it helps individuals understand what they are doing well and where they need to improve. Feedback allows people to focus on specific areas and make progress.

What You'll Learn

  • The difference between affirming and adjusting feedback
  • The benefits of receiving feedback
  • To use a feedback framework
  • An overview of radical candor
  • The role of the leader in receiving feedback
  • To give back anything masquerading as "feedback"

Who Should Attend

Anyone who wants to elevate professional and personal communication skills in all levels of an organization will benefit from this course.

Karen Butcher

Instructor Bio

With an uncanny ability to sniff out the coziest coffee nooks across the nation, Karen Butcher embarks on adventures that blend her love for java with her mission: transforming leaders through masterful communication and unwavering professionalism. Her journey, a vibrant tapestry woven from threads of high school teaching and navigating the dynamic terrain of training and sales. During her last corporate job as the training director at Whitaker Bank Corporation, Karen earned the Certified Bank Training Professional credential from InterAction Training.


In 2018, Karen launched her business to champion. the power of unity, by planting the seeds of curiosity, honesty, and kindness in every exchange. She’s not just coaching; she’s redefining “difficult conversations” into opportunities for growth, urging her clients to stare down their fears and embrace transformative thoughts and habits.


Karen’s zeal for nurturing growth in others shines brightly, a testament to her understanding of the essence of leadership. Rooted in faith, bolstered by courage, and softened by compassion, she navigates the ebbs and flows of life with an enviable resilience. Karen Butcher isn’t just a coach; she’s a lighthouse for the leaders of tomorrow, guiding them to the shores of their fullest potential.

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