The Rise of Generative AI in Banking and Financial Services

The banking industry has long been familiar with technological upheavals, and generative AI stands as the most recent influential development. This presentation will highlight the top use cases for generative AI in banking and potential unintended consequences.

Thursday, June 27th, 2024
1:30 pm - 3:00 pm
Presented by Francis Janes
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Customer Service
  • Deposit Compliance
  • Fraud
  • General Compliance
  • Human Resources
  • Information Technology/Security
  • Lending
  • Lending Compliance
  • Management/Employee Development
  • Reporting
  • Risk Management/Legal
  • Sales
  • Technology/Security
  • Bank Legal Counsel
  • Board Member
  • Compliance Officer
  • Credit Analyst
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • IT Professional
  • Loan Closer
  • Loan Operations Manager/Specialist
  • Marketing Officer/Business Development
  • Privacy Officer/Information Security Professional
  • Risk Manager
  • Senior Management
  • Training Manager
  • Trainer

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Generative AI (gen AI), driven by advanced machine learning models, is ushering in a new era for the banking and financial services industries. This groundbreaking technology is revolutionizing AI and automation in banking, offering efficient solutions to streamline once time-consuming tasks.

Within financial services, gen AI holds promise for enhancing customer service, bolstering fraud prevention and detection, refining reporting practices, personalizing marketing efforts, managing risk and compliance functions, improving credit scoring, and boosting productivity through the automation of manual tasks.

However, while harnessing gen AI can unlock significant business value, improper execution can lead to complications and unintended consequences. Banks must remain vigilant about issues such as the generation of false or illogical information, concerns regarding intellectual property infringement, limited transparency in the functioning of these systems, issues of bias and fairness, security vulnerabilities, and other potential risks.

What You'll Learn

  • Generative AI Defined
  • Key Considerations in Generative AI Adoption
  • Use Cases in Financial Services
  • Challenges and Limitations of Generative AI
  • Strategies to Capture Full Value of Generative AI
  • Generative AI Capacity to Boost Financial Inclusion

Who Should Attend

This presentation will be beneficial for C-Suite Executives, Risk Managers and Compliance Officers, Customer Experience Managers, Data Analysts, Marketing and Sales Teams, IT and Technology Professionals, Fraud Detection and Prevention Specialists, Product Development Managers, General Counsel, and Operations Managers.

Francis Janes

Instructor Bio

Francis Janes serves as the Industry Relations and Partnerships Director for Beneficial State Foundation. In this role, Francis supports financial institutions with their Corporate Social Responsibility strategies and ESG initiatives. Prior to joining Beneficial State, he was an Associate Director at the International Living Future Institute. At the Institute, Francis led the development of a social equity in the workplace organizational assessment framework branded as the JUST Program. Prior to his work at the Institute leading the JUST Program, Francis worked in the financial services sector in a variety of management roles including five years as Vice President Relationship Manager at Beneficial State Bank. Prior to his work in the financial services industry, Francis was a Senior Account Executive with SHL Systemhouse and delivered Information Technology consulting and solutions to Fortune 500 companies.

About Beneficial State Foundation:
Beneficial State Foundation is a 501(c)3 nonprofit that works to advance financial justice and impactful systemic change in our communities and in the banking system. The foundation is the founding investor of Beneficial State Bank, a triple-bottom-line certified Community Development Financial Institution, and the administrator of the Clean Vehicle Assistance Program which provides grants and affordable financing to help income-qualified Californians to purchase clean vehicles.