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The Triple Play of Supervisor Communication: O3s - Feedback - Coaching

If you want to score a homerun for employee development start with a triple through holding one-on-one meetings, giving and receiving feedback, and learning to coach on a regular basis. If you could find the time to develop your employees and still get your work done, would you be willing to learn?

OnDemand
Recorded Monday,
January 23rd, 2023
Presented by Karen Butcher
1h 30m total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Commercial/Business Lending
  • Customer Service
  • Deposit
  • Human Resources
  • Management/Employee Development
  • Sales
  • Teller
  • Board Member
  • Branch Manager
  • Commercial Lender
  • Compliance Officer
  • Consumer Lender/Retail Banker
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • Loan Operations Manager/Specialist
  • Marketing Officer/Business Development
  • New Accounts Representative
  • Private Banker
  • Risk Manager
  • Senior Management
  • Trainer

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Every supervisor can get a hit when they commit to practicing three communication techniques: one-on-ones, feedback and coaching. Ask any employee what they want more of from their supervisor and you will hear, “more one-on-one time, more feedback, and more coaching.” Likewise, ask any supervisor what they want more of and you will hear, “more time to get my work done.” How can a supervisor find the time to give employees what they want?

This workshop is designed to instill the importance of O3s, providing feedback, and coaching while working it into an already busy schedule. Planning for this time on the front end will yield better results and higher productivity. Getting started can be challenging and consistency is crucial.

What You'll Learn

  • Recognize the “silver bullet” value of one-on-one meetings
  • Learn best practices for scheduling
  • Differentiate between “affirming” and “for improvement” feedback
  • Discover the top two coaching skills
  • Gain confidence with suggested frameworks and dialogue starters

Who Should Attend

This workshop is for any supervisor who wants to get a big return on their investment of time. From the executive suite to the frontline, anyone with management responsibilities can win the world series of employee development through O3s, feedback, and coaching.

Karen Butcher

Instructor Bio

With an uncanny ability to sniff out the coziest coffee nooks across the nation, Karen Butcher embarks on adventures that blend her love for java with her mission: transforming leaders through masterful communication and unwavering professionalism. Her journey, a vibrant tapestry woven from threads of high school teaching and navigating the dynamic terrain of training and sales. During her last corporate job as the training director at Whitaker Bank Corporation, Karen earned the Certified Bank Training Professional credential from InterAction Training.


In 2018, Karen launched her business to champion. the power of unity, by planting the seeds of curiosity, honesty, and kindness in every exchange. She’s not just coaching; she’s redefining “difficult conversations” into opportunities for growth, urging her clients to stare down their fears and embrace transformative thoughts and habits.


Karen’s zeal for nurturing growth in others shines brightly, a testament to her understanding of the essence of leadership. Rooted in faith, bolstered by courage, and softened by compassion, she navigates the ebbs and flows of life with an enviable resilience. Karen Butcher isn’t just a coach; she’s a lighthouse for the leaders of tomorrow, guiding them to the shores of their fullest potential.

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