Webinars

Keeping up with all of the rules, regulations, and laws that affect financial institution operations can be daunting for the most seasoned compliance professional; for new compliance officers, it can be overwhelming. This session is designed to provide a new bank compliance officer with tools to help make the transition on their new role easier.

An individual identifying themselves as a "fiduciary" wanting to open an account on behalf of the estate of a deceased individual, minor child, incapacitated individual, or formal trust can create much angst, mainly because the funds' owner is often absent. This two-hour webinar answers critical questions and concerns regarding documentation and compliance regulations when opening accounts for trustees, personal representatives, and fiduciaries. 

This webinar focuses on the deposit and loan issues that arise when a customer dies.

This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening personal and consumer accounts.

This program is designed for community banks that are being affected by virtual currency at some level.

Compliance with the Bank Secrecy Act continues to be a supervisory priority so it’s important for new BSA Compliance Officers to have a good grasp of the requirements and, more importantly, where to get answers to questions that may arise. This session will provide new BSA Compliance Officers with information on the laws and rules, as well as guidance on resources that can help make their jobs easier.

Have you ever avoided a tough conversation because you don’t like conflict? Congratulations, you are among friends. Most people don’t jump out of bed in the morning thinking, “I hope I get into some conflict today!” Yet, many leaders avoid tough conversations for multiple reasons, generally boiling down to fear. Fear of the person’s reaction, hurting feelings, being taken advantage of, or the desire to be liked can get in the way of curious communication.

While it can be difficult to document a response for Incident Response scenarios that have never occurred, building out step-by-step scenarios into an Incident Response Playbook might just save your organization time, money, resources, or even the business itself if something bad does happen. How do you create your own Incident Response Playbook?

Robberies turn violent when a customer or staff member doesn't do the right thing. Handling the aftermath of these situations can be traumatic for the bank. Learn how to handle a crisis situation.