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Onboarding to FedNow®: A Guide for Financial ...

Upcoming
  • Tue, May 14, 2024
  • Presented by Kevin Olsen
Kevin Olsen
$299.00

Unpack the essentials of integrating with the FedNow® service. Dive into insights from Operating Circular 8, FedNow® service operating procedures, and real-world experiences to learn about the FedNow® onboarding process.

Frontline Excellence: CEO of the Customer Exp...

Upcoming
  • Wed, May 15, 2024
  • Presented by Vicki Kraai
Vicki Kraai
$299.00

Front-line employees are the CEOs of the customer experience. Their every action and reaction significantly impacts your brand's reputation. However, do we train them to see themselves in this influential role, or do we perceive them only as tellers? This training is a must to take your customer experience from ordinary to extraordinary.

Safe Deposit Boxes: Don't Set 'Em and Forget 'Em

Upcoming
  • Thu, May 16, 2024
  • Presented by Dawn Kincaid
Dawn Kincaid
$299.00

Safe deposit boxes are an essential part of any financial institution, but did you know that neglecting their proper maintenance and security measures can lead to compliance and legal issues? In this session, we'll explore the importance of having detailed procedures and strong controls for opening and maintaining safe deposit boxes.


Spotting Opportunities and Making Referrals

Upcoming
  • Thu, May 16, 2024
  • Presented by Janice Branch
Janice Branch
$299.00

Our best strategy for keeping depositors loyal is deepening the relationship we have with them. In this webinar, frontline and call center staff will learn to take their customer service skills to the highest level by looking for opportunities to promote products and services that provide solutions for depositors.

Opening Accounts for High Risk Customers

Upcoming
  • Tue, May 21, 2024
  • Presented by Deborah Crawford
Deborah Crawford
$299.00

The BSA exam identifies many services and customers as high risk for money laundering. In this webinar, we’ll look at what makes a customer or service high risk, and the extra due diligence required to protect your institution.

Anatomy of an Attack – Business Email Comprom...

Upcoming
  • Tue, May 21, 2024
  • Presented by Dylan Kreutzfeldt
Dylan Kreutzfeldt
$299.00

Join us as we walk through a real-world case study of a Business Email Compromise attack! We’ll discuss how BEC can turn into full network compromise, and lessons you can leverage to prevent this attack from occurring in your institution.


Understanding the Role of the Notary Public

Upcoming
  • Wed, May 22, 2024
  • Presented by Terri D. Thomas
Terri D. Thomas
$299.00

The webinar provides the do's and don'ts of being a Notary Public. In this webinar, you'll learn about Notary Public responsibilities and notorial acts, basic laws and liability.

CRE Lending: Cash Flow Analysis & Cap Rates

Upcoming
  • Thu, May 23, 2024
  • Presented by Richard Hamm
Richard Hamm
$299.00

This program covers the key variables and concepts for determining Commercial Real Estate (CRE) cash flow and transaction-level stress-testing. We'll discuss CRE cash flow factors beyond earnings before interest, taxes, depreciation and amortization (EBITDA) for a debt service coverage (DSC), and how to use cash flow to update the underlying collateral value as part of ongoing loan monitoring.

BSA/AML & OFAC Compliance - 3 Part Series

Upcoming
  • Fri, May 24, 2024
  • Presented by Carl Pry
Carl Pry
$829.00

Some people might think that regulatory attention to the Bank Secrecy Act (BSA) had decreased over the past couple of years, given other difficulties and areas of concern, such as fair lending, TRID, HMDA, and UDAP. Think again. With the safety and soundness of the entire industry the focus of news stories every day and many well-publicized enforcement actions, the regulators obviously haven't eased up. These rules are still very close to being the #1 issue facing compliance officers. This is a timely topic, as we are now seeing the full implementation of the Beneficial Owner Information (BOI) rules, including the Treasury Department’s new registry, access to that registry, and impending rules on how to incorporate these requirements into banks’ Customer Due Diligence (CDD) programs.

 

Fulfill your bank training needs with webinars

We offer over 450+ live and OnDemand webinars per year for bankers covering topics such as compliance, employee development, coaching, BSA/AML, lending, bank call reporting, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.

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