Webinars

Don’t miss these essential customer service techniques which prove you can be yourself and have fun at work, make a positive difference, and take pride in your career. Plus, get pro tips to earn more respect from customers and coworkers, and create memorable customer experiences.

This webinar will take a look at the TRID rules from a beginner’s perspective. This is a great opportunity for you and your team to learn the basics.

Don't let compliance traps trick you. Discover the best practices for business-entity documentation, underwriting documents, guarantors, and security interests to ensure your success!

We’ll make sure that as either a Receiving Depository Financial Institution or an Originating Depository Financial Institution, you’ll know your responsibilities regarding ACH.

Federal regulators require institutions to maintain Emergency Preparedness Plans, such as Business Continuity, Disaster Recovery, and Pandemic Preparedness. These plans ensure continuity of the institution in the unlikely event a significant incident or disaster occurs. The consequences to a financial institution can be severe if proper disaster recovery and business continuity planning does not occur and continuity of business fails.

This two day streaming program will provide registrants with an in depth discussion on Truth in Lending, servicemember compliance issues, appraisal and valuation process, RESPA requirements from an origination as well as servicing standpoint, and more!

Flood insurance compliance can be complicated and it’s easy to get into hot water with your examiners. Let us set you on the right path!