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When to Coach and When to Supervise

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

OnDemand
Recorded Friday,
June 3rd, 2022
Presented by Karen Butcher
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Human Resources
  • Management/Employee Development
  • Branch Manager
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • Senior Management
  • Trainer

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Most of us have had a supervisor our whole lives. We go from parents to teachers to bosses. Even the top executives in many organizations will be reporting to a board of directors. On the job, everybody has somebody they are accountable to, but they may or may not have somebody they consider to be a coach. Likewise, all supervisors have people they are accountable for but may not have been taught how to fill the shoes of a coach with their direct reports. To lead effectively, you need to know when to wear which hat.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

A supervisor is an agenda-setter who operates in a telling mode and conveys expectations. A supervisor has the power at their disposal that can influence the direct report’s pay, promotion, and performance evaluation. A coach avoids the telling mode and encourages the coachee to clarify what success means to them. An effective coach will orchestrate questions that foster self-discovery, personal accountability, and self-evaluation.

Covered Topics

  • How do you close the gap between what you want from your team and what you are getting?
  • What’s a supervisor’s job?
  • What’s a coach’s job?
  • When do you direct, when do you delegate, and when do you develop?
  • How do you teach others to be resourceful?
  • Are you the problem-solver or teaching how to problem-solve?

Who Should Attend

Anyone who leads, supervises, coaches, and trains people.


Karen Butcher

Instructor Bio

Karen Butcher is a former teacher, Mary Kay Sales Director, and trainer whose career journey led her to leave the corporate world to train and coach women and men who want to elevate their leadership skills, lead productive teams, and achieve their goals. Karen is a Certified Bank Training Professional who earned her credential in 2016. She is a Senior Training Consultant for Interaction Training and travels the country facilitating bank supervisor training. Attendees appreciate her hands-on approach to offering tools to coach and lead teams.

In addition, Karen works with Leadership Kentucky as the program coordinator for BRIGHT Kentucky, a new program for young professionals in the 54 counties of the Appalachian Regional Commission.

Karen's passion for people is evident and she knows what is required to become a leader who people want to follow. She believes it's time for a new leadership philosophy where leaders hold themselves and their teams accountable and let go of outdated practices.